Privacy policy
Information We Collect
At HaloVivo, we collect various types of information to provide and improve our services:
- Personal Information: Name, email address, shipping address, payment details when you make a purchase
- Device Information: IP address, browser type, operating system for analytics and security
- Usage Data: Pages visited, products viewed, time spent on site to enhance user experience
- Cookies: We use cookies to remember preferences and shopping cart items
How We Use Your Information
Your data helps us:
- Process and fulfill your orders for jewelry and decorative items
- Provide customer support and respond to inquiries
- Improve our product offerings and website functionality
- Send promotional emails (only with your consent)
- Prevent fraud and ensure transaction security
Data Sharing and Disclosure
We may share information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist with website operations (under strict confidentiality agreements)
- Legal authorities when required by law
We never sell your personal data to third parties.
Data Security
We implement robust security measures:
- SSL encryption for all data transmissions
- Regular security audits of our systems
- Limited employee access to sensitive data
- Secure storage of payment information using PCI-compliant methods
Your Rights
Under GDPR, CCPA and other privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (with certain exceptions)
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request restriction of processing
- Data portability for your information
To exercise these rights, please contact us through our website.
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Other appropriate safeguards
Children's Privacy
Our jewelry and decorative items are not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website or email. Continued use of our services constitutes acceptance of the updated policy.
Last updated: [Insert Date]
Contact Us
For any privacy-related questions or concerns, please use the contact form on our website.